1. Controller

The controller responsible for data processing on this website is Joachim Lelle, as identified in the Impressum for this website.

The applicable business or professional name, postal address, statutory provider information, and contact details are provided in the separate Impressum.

For privacy-related requests, please use the contact details provided in the Impressum.

2. General Principles of Processing

Personal data is processed only where there is a lawful basis and a defined purpose.

Depending on the situation, personal data may be processed:
▪️ to provide this website securely and reliably;
▪️ to respond to enquiries;
▪️ to prepare, manage, or follow up on requested discussions, enquiries, services, or professional interactions;
▪️ to manage professional communication;
▪️ to provide requested information or materials;
▪️ to maintain business records;
▪️ to comply with legal obligations;
▪️ to protect legitimate interests, including website security, abuse prevention, legal defence, and professional business operations.

Personal data is not sold.

Further information about any analytics or performance measurement tools used on this website is provided in the separate Cookie Policy.

3. Website Access and Server Log Files

When you visit this website, technical data is processed automatically in order to deliver the website securely and reliably.

This may include:
▪️ IP address;
▪️ date and time of access;
▪️ requested page or file;
▪️ browser type and version;
▪️ operating system;
▪️ referring website;
▪️ amount of data transferred;
▪️ access status or error message.

This data is processed to display the website, maintain technical stability, detect misuse, investigate security incidents, and troubleshoot errors.

The hosting provider may process server log data, including IP addresses, as part of providing the hosting infrastructure.

Legal basis:
Article 6(1)(f) GDPR — legitimate interest in providing a secure, stable, and functional website.

Server log data is stored only for as long as necessary for technical, operational, and security purposes, unless longer storage is required to investigate misuse, security incidents, or legal claims.

3. Hosting and Technical Service Providers

This website is hosted by:

webgo GmbH
Wendenstraße 8–12
20097 Hamburg
Germany

The hosting provider supplies the technical infrastructure required to operate this website. This includes server infrastructure, storage, network connectivity, security-related technical services, and related hosting operations.

According to the provider, the hosting infrastructure is operated in Germany, with server location in a data centre in Hamburg.

When this website is accessed, the hosting provider may process technical access data, including server log files and IP addresses, to provide the website, maintain security, ensure stability, and operate the hosting environment.

The processing by the hosting provider is carried out on my behalf. Where required, a data processing agreement pursuant to Article 28 GDPR is concluded with the hosting provider.

Legal basis:
Article 6(1)(f) GDPR — legitimate interest in secure, reliable, and efficient website operation.

5. Contact Form and Communication

If you contact me through a contact form, by telephone, by email where an email address is provided, or by other communication channels, the personal data you provide will be processed to handle your enquiry.

This may include:
▪️ first and last name;
▪️ email address;
▪️ telephone number;
▪️ postal code, city, country, or state, where provided or requested;
▪️ message content;
▪️ stated English-learning goals or interests, such as speaking English, thinking in English, reading, conversation, presentations, or certificate preparation;
▪️ preferred contact method, such as call-back or email;
▪️ information about whether online meetings are possible;
▪️ consent, acknowledgement, and communication records.

The data is used to respond to your enquiry, clarify your request, contact you according to your selected preference, prepare or follow up on a discussion, and manage professional communication.

Legal basis:
Article 6(1)(b) GDPR where the communication concerns pre-contractual steps or an existing contractual relationship.
Article 6(1)(f) GDPR where the communication concerns general professional communication or legitimate business interest.
Article 6(1)(a) GDPR where consent is requested for specific contact, storage, or follow-up communication.

Contact data and communication records are stored for as long as necessary to handle the enquiry, agreed follow-up communication, and any resulting professional relationship. Where processing is based on consent, data is stored until the purpose no longer applies or consent is withdrawn, unless legal retention obligations apply.

6. Professional and Business Communication

If you become a client, prospective client, business contact, cooperation partner, event contact, training or coaching participant, project contact, or professional correspondent, personal data may be processed for business administration and professional communication purposes.

This may include:
▪️ contact details;
▪️ company and role information;
▪️ correspondence;
▪️ meeting notes;
▪️ project-, service-, training-, coaching-, seminar-, or enquiry-related information;
▪️ proposal and engagement information;
▪️ billing-relevant data, where applicable;
▪️ contractual records, where applicable;
▪️ professional preferences or stated interests.

This processing is necessary to prepare, perform, document, manage, and follow up on professional services, enquiries, projects, communication, and business relationships.

Legal basis:
Article 6(1)(b) GDPR for contractual or pre-contractual processing.
Article 6(1)(f) GDPR for legitimate professional and business interests.
Article 6(1)(c) GDPR where legal obligations apply, for example accounting or tax retention requirements.

7.Appointment Booking and Online Meetings

This website may provide access to external appointment booking or meeting scheduling services, such as Calendly.

Where such a function is used, the booking process is handled by the external scheduling provider and, where applicable, by connected calendar or meeting services such as Google Calendar, Zoom, or similar services.

Appointment booking data entered into the external scheduling function is not stored or managed by this website itself.

Depending on the external service used, personal data may include name, email address, selected appointment time, time zone, message content, meeting metadata, calendar entries, and related scheduling information.

The processing of appointment and meeting data is carried out by the respective external providers according to their own privacy terms and, where applicable, the account settings used for scheduling.

If an online meeting is arranged, meeting-related data may be processed through the agreed communication, calendar, or video-conferencing services.

Legal basis:
Article 6(1)(b) GDPR where the appointment or meeting concerns pre-contractual or contractual communication.
Article 6(1)(f) GDPR for efficient professional communication, scheduling, and business organization.
Article 6(1)(a) GDPR where consent is required for embedded scheduling functions, cookies, or similar technologies.

8. Publications, Downloads, and Requested Materials

This website may provide access to publications, documents, event material, information material, or other resources.

If such material is made available for direct download without a form, no additional personal data is collected for the download itself beyond the technical access data described in the section on website access and server log files.

If you request material through a contact form or similar enquiry function, the personal data you provide may be processed to respond to your request and provide the requested material.

This may include:
▪️ name;
▪️ email address;
▪️ telephone number, where provided;
▪️ company or organization, where provided;
▪️ role or function, where provided;
▪️ requested material;
▪️ message content;
▪️ date and time of request.

Legal basis:
Article 6(1)(b) GDPR where the material is requested by you or where the communication concerns pre-contractual steps.
Article 6(1)(f) GDPR for legitimate professional follow-up and business communication.

9. Newsletter or Marketing Communication

This website currently does not offer a newsletter subscription.

If marketing communication is introduced in the future, personal data will be processed only where a valid legal basis exists, normally consent. You will be able to withdraw consent at any time with effect for the future.

10. Cookies and Similar Technologies

This website may use cookies and similar technologies.

Some cookies and similar technologies may be technically necessary to provide the website securely, reliably, and with the functions requested by the user. Other cookies or similar technologies may be used for additional functions, analytics, embedded content, external services, or similar purposes only where a valid legal basis exists.

Further information about the cookies and similar technologies used on this website is provided in the separate Cookie Policy.

Where consent is required, you can manage or withdraw your consent through the cookie settings available on this website.

Legal basis:
Article 6(1)(f) GDPR for technically necessary processing required for secure and functional website operation.
Article 6(1)(a) GDPR for consent-based cookies, analytics, embedded content, external services, or similar technologies where consent is required.

11. Analytics and Website Performance Measurement

This website may use analytics or website performance measurement tools to understand how visitors use the website and to improve content, usability, structure, and performance.

Depending on the tools used, this may include information such as pages visited, time of visit, device and browser information, referrer information, approximate location, and interactions with website content.

Analytics and performance measurement tools are used only where a valid legal basis exists. Where consent is required, such tools are used only after consent has been given.

Further information about any analytics or website performance measurement tools used on this website is provided in the separate Cookie Policy.

Legal basis:
Article 6(1)(a) GDPR where consent is required.
Article 6(1)(f) GDPR where analytics or performance measurement is permitted on the basis of legitimate interests.

12. Embedded Content and External Media

This website may contain embedded content, external media, or links to third-party services, depending on the specific website configuration.

Embedded content or external services may include, for example, videos, maps, audio players, social media content, appointment scheduling functions, or other third-party content.

Where embedded content or external services are used, the respective third-party provider may process personal data, technical access data, cookies, or similar technologies. Further information is provided in the separate Cookie Policy where such services are relevant.

If content is accessed through a normal external link, you leave this website and the respective external provider is responsible for the data processing that takes place on its website or service.

13. Social Media Links

This website may contain links to professional profiles or pages on third-party platforms such as LinkedIn or other social media services.

These links are normal external links. If you click them, the respective platform is responsible for the data processing that takes place on its website or app.
Please review the privacy information of the relevant platform.

14. Legal Obligations and Record Keeping

Certain personal data may be stored where this is necessary to comply with legal obligations, including tax, accounting, commercial, documentation, or legal defence obligations.

This may include invoices, correspondence, contracts, payment records, and business documentation.

Legal basis:
Article 6(1)(c) GDPR for legal obligations and Article 6(1)(f) GDPR for legitimate interest in legal defence and proper business administration.

15. Data Sharing

Personal data is shared only where necessary and lawful.

Recipients may include:
▪️ the hosting provider described in Section 4;
▪️ IT and website administration service providers;
▪️ email and communication service providers;
▪️ contact form or website functionality providers;
▪️ appointment booking or meeting providers, where used;
▪️ accounting or tax advisors, where applicable;
▪️ legal advisors, where applicable;
▪️ payment or banking service providers, where applicable;
▪️ public authorities where legally required;
▪️ business service providers supporting website operation, communication, enquiries, professional services, or business administration.

Personal data is not sold.

Service providers are used only where there is a lawful basis and, where required, appropriate contractual safeguards. Where providers process personal data on my behalf, they are engaged under data processing arrangements where required by Article 28 GDPR.

16. International Data Transfers

The website hosting provider described in Section 4 operates the hosting infrastructure in Germany.

For website hosting itself, no transfer of personal data outside the European Economic Area is intended on the basis of the hosting provider information currently used.

However, other service providers used in connection with this website may process personal data outside the European Economic Area, depending on the tools actually used. This may apply, for example, to analytics tools, embedded content, appointment booking or scheduling services, video-conferencing tools, calendar services, or external communication platforms, where such services are used.

Where personal data is transferred outside the European Economic Area, appropriate safeguards are used where required, such as an adequacy decision by the European Commission or standard contractual clauses.

17. Retention Periods

Personal data is stored only for as long as necessary for the respective purpose.

Typical retention criteria are:
▪️ Server logs are stored only as long as necessary for technical and security purposes.
▪️ Contact enquiries are stored until the enquiry has been handled, plus a reasonable follow-up period.
▪️ Business correspondence is stored as long as necessary for the business relationship and legal documentation.
▪️ Client and contract records are stored according to contractual and statutory retention requirements.
▪️ Accounting and tax records are stored according to applicable legal retention periods.
▪️ Consent records are stored as long as necessary to prove consent and compliance.
▪️ Data relevant to legal claims or disputes is stored for the duration necessary to establish, exercise, or defend claims.

Where legal retention obligations apply, data may be stored for the legally required period.

18. Your Rights

Under the GDPR, you have rights regarding your personal data.

These may include:
▪️ the right of access;
▪️ the right to rectification;
▪️ the right to erasure;
▪️ the right to restriction of processing;
▪️ the right to data portability;
▪️ the right to object to processing based on legitimate interests;
▪️ the right to withdraw consent at any time with effect for the future;
▪️ the right not to be subject to a decision based solely on automated processing where this produces legal or similarly significant effects.

You may request confirmation whether personal data concerning you is being processed and, where applicable, access to that data.

To exercise your rights, please use the contact details provided in the Impressum.

To protect personal data, proof of identity may be requested where necessary.

19. Right to Object

Where personal data is processed on the basis of legitimate interests under Article 6(1)(f) GDPR, you have the right to object to this processing for reasons relating to your particular situation.

If you object, the data will no longer be processed unless compelling legitimate grounds exist or the processing is necessary for the establishment, exercise, or defence of legal claims.

You may object to direct marketing at any time.

20. Withdrawal of Consent

Where processing is based on consent, you may withdraw that consent at any time with effect for the future.

Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

21. Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data infringes the GDPR.

Article 77 GDPR gives data subjects the right to lodge a complaint with a supervisory authority, especially in the Member State of residence, workplace, or place of the alleged infringement. The German Federal Commissioner for Data Protection also explains this complaint right under Article 77 GDPR.

The competent supervisory authority for Baden-Württemberg is:
Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Website: https://www.baden-wuerttemberg.datenschutz.de/

22. No Automated Decision-Making

This website does not use personal data for automated decision-making that produces legal effects concerning you or similarly significantly affects you.

23. Data Security

Appropriate technical and organizational measures are used to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Please note that internet-based communication, including email, may have security vulnerabilities. Complete protection against access by third parties cannot be guaranteed.

24. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in legal requirements, website functionality, service providers, or business operations.

The version published on this page applies from the date stated above.